Course Policies
Course Policies
No Show and Rescheduling
Due to high demand for classes and limited availability, failure to reschedule within 7 days of a scheduled class is considered a “no-show” and after initial booking (in person or online) for your payment of any course, there will be no refund given. Failure to attend your rescheduled course will result in the inability for future scheduling. Rescheduling can only go out 90-days from initial booked course date.
Running Late?
Out of consideration for all our students as well as our instructors, if you are more than 15 minutes late for any class, we will require you to reschedule and/or a $50 rescheduling fee will be added to your next class.
For certification classes
As for some professions, employers/schools may require different training and our goal is to make sure your requirements are met. Knowing your personal Course training requirements is the sole responsibility of the student. We are more than happy to offer possible suggestions for the training course that you request, however journey 2 Health Care, is not responsible for students taking an incorrect course, nor will discounts be given for further training courses. Please read all course descriptions before buying the course.
Reprint of certification Cards
All reprint of certification cards hard copy or digital copy will require a $75 reprint fee. All certification cards will be emailed to the students. In the event your certification card is payed for by a facility the reprinted card will be emailed to your facility contact person unless otherwise specified.
Refund of payment
When requesting a refund due to the nature of our services, there are NO REFUND! We do offer the student a chance to reschedule once within a 90-day window or a gift card that will expire 30 days from the time of issuance. There are no refunds given whatsoever from Journey 2 health Care Training Center or from any of their instructors or the company’s owners.